Privacy Policy

Last Updated: October 2025

1. Information We Collect

• Parent Information: name, email, phone, and payment details.
• Child Information: name, age, grade, learning progress.
• Session Data: attendance records, feedback, results.
• Technical Data: device info and browser activity for analytics.

2. How We Use Your Information

We use this data to manage accounts, deliver lessons, process payments, and improve user experience. We do not sell user data to third parties.

3. Data Storage and Security

All data is securely stored on encrypted servers with access control. Tutors can only view data for their assigned learners.

4. Children’s Privacy

Parents create and manage child profiles. Tutors interact strictly for educational purposes. Recorded lessons are used only for internal review.

5. Data Retention

We retain data while your account is active. Parents may request data deletion by emailing support@smartmindsacademy.co.za.

6. Your Rights

• Access and review stored information.
• Request corrections or deletions.
• Opt out of non-essential notifications.

7. Policy Updates

We may update this Policy. Changes will be announced via email or dashboard notices.